We are hiring Call Center Representative to join our team. The ideal candidates should have good communication skills and a positive attitude. You will be responsible for handling inbound and/or outbound calls and assisting customers with their queries or concerns.

Key Responsibilities:

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  Handle customer calls in a professional and friendly manner

  
  


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  Provide information, support, or solutions based on customer needs

  
  


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  Record customer interactions accurately

  
  


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  Follow communication scripts and company guidelines

  
  


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  Meet performance and quality targets

  
  

Requirements:

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  Minimum Intermediate (FA/FSc) or Bachelor\'s degree

  
  


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  Good spoken English and Urdu (other languages are a plus)

  
  


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  Basic computer knowledge

  
  


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  Strong communication and listening skills

  
  


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  Previous call center experience is an advantage but not required